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The Advocacy Project seeks to help community-based advocates produce, disseminate and use information, and so become more effective advocates for human rights and social justice

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Services > Information Commu... > ICT Services Offe...

ICT Services Offered by AP

AP’s Information Department offers the following ICT services, which are aimed at helping partners produce, disseminate and use information in their advocacy. Peace fellows are trained to explain these services and help their hosts make an informed decision about what to select. They will provide the services during their deployment in the field. AP and the partner will decide jointly whether a second fellow will be needed in year two.

Service 1
Service 2 Service 3 Service4 Service 5
Find a volunteer Create demand Identify an "accidental techie" Help partners assess ICT needs Store and organize essential knowledge
Service 6 Service 7 Service 8 Service 9 Service 10
Tech support Help partners acquire hardware and software Help partners use and integrate ICT tools Help partners develop and/or maintain an online presence Help partners fundraise generally for ICT needs


Service 1: Find a volunteer

AP recruits a Peace Fellow to help partners use ICT. All Peace Fellows will receive three days of training in Washington, prior to their departure. This will enable them to provide the support described below. 

Expected outcome: All fellows leave for their assignments keen to provide ICT support, and trained to a professional level.

Service 2: Create demand


All Peace fellows will meet with their host ED on arrival, explain the rationale behind the work plan, and start generating enthusiasm for the ICT component. They will also develop a Memorandum of Understanding (MOU), working from a template provided by AP.

Expected outcome: An MOU will be drafted within one week setting out the services to be provided and the timeline.

Service 3: Identify an “accidental techie” 

Peace fellows will identify an official in their host organization who has a natural flair for ICT, is keen to learn more, and has the blessing of the director. This “accidental techie” will shadow the Fellow through the summer and provide the basis for a new ICT department. This will ensure that any ICT support is sustained after the Fellow leaves.

Expected outcome: An “accidental techie” is identified within a week.

Service 4: Help partners assess ICT needs

Working with their counterparts, Peace Fellows will help their host to assess their ICT strengths and weaknesses, drawing on five online modules and assessments that are listed below.

Often, community-based organizations possess a reservoir of ICT enthusiasm and skills that they may not be aware of. These modules and assessments will help the organization to identify and tap this asset. It is also important that partners have a clear idea of their needs, for planning purposes. This process of assessment can be demanding, and time-consuming but will bring real benefits. It is thus essential that the organization thoroughly understands the benefits it will bring.

AP provides the following modules and assessments:

Expected outcome: The Fellow and host organization will develop a plan for using ICT. This should be completed within three weeks of arrival.

Service 5: Store and organize essential knowledge

Fellows will help their host to store all of their essential knowledge (passwords, ISP contacts, etc.) in a tech binder. A tech binder contains all of the necessary tech information and documentation in one central and easily accessible location. AP provides a tech binder template.

Expected outcome: Partners have easy access to essential information in the tech binder. The binder should be completed within five weeks of arrival.

Service 6: Tech support – help partners acquire ICT knowledge and skills, within the organization as well as externally.

Expected outcome: The partner will be able to turn to local sources of ICT support.

Service 7: Help partners acquire hardware and software

Expected outcome: Partners will be able to identify their hardware and software needs and address these needs – with help from AP or their local eco-network. (Two years)

Service 8: Help partners use and integrate ICT tools

Peace Fellows will help their hosts to develop and integrate a number of ICT tools, dependent on the needs and capacities that emerge during the assessment phase. Fellows will be introduced to these tools during training. AP will supplement this service with the following online modules and tutorials:

Expected outcome: All partners are familiar with, and using these tools, as appropriate. (Two years)

Service 9: Help partners develop and/or maintain an online presence

In this day and age, every advocacy group needs a web presence. But this does not necessarily mean a full-blown website, which requires resources and skills to develop and maintain. AP offers partners support in three different ways:

Expected outcomes: All partners will work on their partner page and wiki page (if they do not have a website) during the first summer. They should aim to have a functioning and regularly updated website after two years.

Service 10: Help partners fundraise generally for ICT needs

AP will help partners raise funds for their ICT needs on a limited basis. This service will be offered when an ICT component is part of a larger proposal, or when the proposal emerges directly from the work of a Peace Fellow.

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FIND A PARTNER

The Advocacy Project develops partnerships with advocates on the frontline and with nongovernmental organizations (NGOs). In so doing, we take our cue from partners and tailor any support to their needs.